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How do I change my financial
data?
You may update your financial data by going to the PTI ProDirect website
and logging into the Account Management System. You should then click
on the "Change Financial Information" button and follow the
instructions that are provided.
When I try to change my commodity account trading limit it does not take
effect.
IB policies regarding commodity account trading limits take into account
the user's financial situation, along with other possible factors. As
such, you may find that your maximum trade size is capped at a lower
number than you desire. The "Change Trading Limits" page displays
your current limits, as well as the maximum allowed limit for your account.
Regardless of the user's financial situation, IB will not allow users
who have not accepted the Arbitration Agreement to have a trading limit
of more than one contract.
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Why
use Smart Routing?
IB offers its customers a software product referred to as "Smart"
order routing. Smart Routing software continually scans competing markets
and automatically routes orders directly to the best ECN or market center
-- based on price but also taking into account factors such as the availability
of automatic order execution.
Each ECN and market
center administers its own set of trading rules. Accordingly, Customers
that do not select smart routing should carefully review the following
links for information on the various trading rules.
American Stock Exchange
Archipelago (ATS)
BTRADE Bloomberg Tradebook (ATS)
Brokers Utility ECN (BRUT)
Chicago Board Options
Exchange
Instinet
Island ECN
Market XT
NASDAQ
New York Stock Exchange
Pacific Coast Exchange
Philadelphia Stock Exchange
For more information on IB's Smart Routing
System,
click here.
Where can
I receive additional information on options?
On July 3, 2000, The Options Clearing Corporation began operating a call
center to serve individual investors and retail securities brokers. The
resource will address the following questions and issues related to OCC
cleared options products:
Options Industry Council
information regarding seminars, video and educational materials;
Basic options-related
questions such as definition of terms and product information;
Responses to strategic
and operational questions including specific trade positions and
strategies.
The call center can be
reached by dialing 1-800-OPTIONS. The hours of operation are Monday
through Thursday from 8 a.m. to 5 p.m. (CST) and Friday from 8 a.m. to 4
p.m. (CST). Hours for the monthly expiration Friday will be extended to 5
p.m. (CST).
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Does
PTI ProDirect provide services for corporate action?
Yes, PTI ProDirect services include processing mandatory corporate
action (e.g. prompt dividend recovery, spin-offs, stock splits, effective
mergers and etc.). Moreover, at no extra cost. However, PTI ProDirect
does not provide any form of advisory service, including corporate action
advice. Customers are responsible for knowing the rights and terms of
any corporate action relating to any security or position in their account.
Customers are also responsible for providing instructions regarding
the handling for any voluntary corporate action.
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